At Snapy Case, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for important information about order processing, shipping times, and tracking.

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

 

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

 

Shipping Time

After your order has been shipped, estimated delivery is:

🇺🇸 United States

• Estimated Delivery: 5–15 Business Days
• Processing Time: 1–3 Business Days

Please note that shipping times are estimates and may vary depending on your location, weather conditions, carrier delays, customs (where applicable), or other unforeseen circumstances.

Shipping Cost

We proudly offer Free Standard Shipping on all orders within the United States.

There are no hidden shipping fees at checkout.

Order Tracking

As soon as your order ships, you'll receive an email containing your tracking number.

You can use the tracking information to monitor your package throughout the delivery process.

Please allow 24–72 hours for tracking information to become active after receiving your shipping confirmation.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays can occasionally occur due to:

• High shipping demand
• Weather conditions
• Carrier delays
• Public holidays
• Incorrect or incomplete shipping addresses

If your order is significantly delayed, please contact our support team and we'll be happy to assist you.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you've entered an incorrect address, contact us as soon as possible after placing your order.

Once an order has been shipped, we may not be able to modify the shipping address.

Snapy Case is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, we recommend:

• Checking around your delivery location.
• Asking neighbors or household members.
• Contacting the shipping carrier.

If you still cannot locate your package, please contact us and we'll do our best to help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

• Your order number
• Photos of the damaged product
• Photos of the packaging

Our support team will review your request and work to provide an appropriate resolution.

 

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability and warehouse locations.

You may receive multiple tracking numbers for the same order.

 

Contact Us

If you have any questions regarding shipping or your order status, we're here to help.

Snapy Case

Email: snapycaseofficial@gmail.com